Generative AI for Business Optimisation - 生产力学院
Generative AI for Business Optimisation
10018099-03
香港九龙达之路78号
2025-11-13
张小姐 - 27885013 | 余小姐 - 27885029
maggiecheung@hkpc.org

[只提供英文内容]

Programme Highlights

This practical workshop enables you to master some of the most popular free AI tools that can help improve your daily operations.

Anyone without a technical background can leverage these AI tools to automate work tasks with higher efficiency, accuracy, and creativity!

Course Objectives

  • Analyse cutting-edge trends in Generative AI and evaluate their transformative strategic implications for business innovation and competitive advantage
  • Master the deployment of advanced, no-code AI tools to optimise complex business workflows, design and implement highly customised GPT-powered chatbots, and develop dynamic, interactive presentations that drive engagement and efficiency
  • Critically assess the challenges of AI-driven security threats and data privacy concerns, and formulate robust strategies to mitigate risks in AI adoption
  • Forecast the evolving impact of Generative AI technologies on future business models and develop adaptive capabilities to lead digital transformation initiatives in a rapidly changing technology landscape

Course Fee

HK$3,000/ HK$2,700*
*Group discount for 2 participants or more

Date

 13 Nov 2025 (Thu)

Time

09:30 – 17:00

Medium

Cantonese (supplemented with English terminology and handouts)

Certificate of Attendance

A Certificate of Attendance will be awarded to participants who have completed the course.

Target Audience

Anyone interested in ChatGPT & Generative AI

Course Outline

1.  Strategic Role of Generative AI in Business

  • Understanding the role of Generative AI in enhancing business innovation and competitiveness
  • Identifying key business domains benefiting from Generative AI and no-code automation
  • Importance of Prompt Engineering techniques in improving AI effectiveness and efficiency

2. Creative Content Generation and Visualisation Using AI

  • Applying text-to-image and text-to-presentation AI tools to accelerate marketing and reporting efforts
  • Best practices for generating high-quality AI-driven graphics and slide decks
  • Use cases demonstrating productivity gains in content creation

3. Building Customised GPT-Powered Chatbots for Your Business

  • Designing and deploying tailored AI chatbots for customer support and internal knowledge management
  • Techniques for fine-tuning pre-built models without deep technical expertise
  • Integration of AI assistants into existing business operations
  • Tips to train AI models to meet specific business requirements
  • Showcase of no-code tools to ease the process of building and deploying AI models

4. AI Models Integrated Workflow Automation and AI Agent

  • Leveraging no-code platforms for enhancing routine business processes
  • Streamlining communication tasks with AI-powered automation
    – Automated email drafting with AI integration
    – Content creation automation using AI triggers and actions
    – Real-time notifications and task updates via integrated platforms
  • Creating simple AI agents for business use cases
    – Designing basic AI agents for handling FAQs and task automation within workflows
    Hands-on practice: Build and deploy a simple AI agent that interacts with business data and triggers automated responses
  • Introducing MCP model for AI system learn and interact with latest data

5. Security and Data Privacy in the AI Era: A Business Imperative

  • Unpacking recent AI crime trends and their implications on business
  • Understanding the threats: Deepfakes, Voice Synthesis, AI Password Cracking, and more, and their impact on business security
  • Understand regulatory and privacy concerns relevant to Generative AI deployment

6. Real-World Generative AI Use Cases and Success Stories

  • Explore practical examples of how businesses across industries leverage Generative AI to optimise operations and enhance customer experience
  • Review case studies highlighting measurable business impacts including cost savings and productivity improvements
  • Extract key lessons and best practices to inspire effective AI adoption

7. Future Impact of Generative AI on Business Environment: A Strategic Perspective

  • Monitor evolving Generative AI trends and their potential business implications
  • Develop organisational agility and workforce skills to adapt to AI-driven changes

Trainer

Kit WONG
Graduated from the City University of Hong Kong, Kit brings over 15 years of experience in helping SMEs thrive through AI, cloud, and digital marketing solutions. As a skilled developer, consultant, and trainer, he delivers engaging Generative AI x ChatGPT workshops for diverse audiences, including government, property, and finance sectors. His expertise empowers participants to implement AI solutions effectively and achieve operational excellence.

Matt YIU (Co-trainer)
Matt is an accomplished software engineer with a proven track record of optimising cloud systems for operational efficiency. He holds a Master of Philosophy degree in Computer Science and Engineering from the Chinese University of Hong Kong, bringing a deep understanding of complex technical concepts to his training sessions. Matt’s expertise ensures participants gain valuable insights and practical skills in utilising AI-powered tools.

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