[只提供英文内容]
Programme Highlights
ChatGPT has been the talk of the town!
As a powerful conversational AI bot that generates human-like responses to text-based prompts, here’s a chance for you to get some quick tips on its applications and utilize the technology for your work and business!
Learning Outcomes
By taking this course, you will be able to
- Introduction to ChatGPT
- ChatGPT and Customer Service
- Other Applications of ChatGPT in Claims Processing
- Use Cases
- Implementation of ChatGPT and Future Trends
Course Fee
HK$200 / Participant
Date
24 March 2023 (Fri)
Time
13:00 – 14:15
Duration
Total 1 hour 15 minutes
Medium
Cantonese with training materials in English
Course Structure
| 1. Introduction |
| 1.Brief Overview of ChatGPT and Its Capabilities 2.Comparison of GPT-3, ChatGPT, Poe and Bing 3.Sales and Customer Service in the Insurance Industry |
| 2. ChatGPT and Customer Service |
| 1.How ChatGPT can Enhance Customer Service 2.Real-Life Examples of ChatGPT in Customer Service for Insurance Companies |
| 3. Other Applications of ChatGPT in Claims Processing |
| 1. Automating and Streamlining Claims Processing 2. Assisting Underwriting 3. More Accurate Fraud Detection 4. Sales and Marketing 5. Product Development |
| 4. Use Cases |
| 1. Successful Applications of ChatGPT in Insurance |
| 5. Implementation of ChatGPT |
| 1. Considerations When Implementing ChatGPT in Insurance 2. Best Practices for Successful ChatGPT Implementation |
| 6. Future Trends |
| 1. Combination Predictive Analysis 2. Potential Impact of ChatGPT on the Insurance Industry |
Trainer
Peter CHOI
Peter has strong training and practical project experience in digitalization. He is currently the owner of several start-ups. He helped one of the start-ups to go digitalization which later featured in Wall Street Journal.
He has over 10 years of experience in offering customised training for the Government and private companies. With attractive presentation skills, examples sharing and practical hands-on exercises, he usually receives good client comments and participants’ high evaluation scores.
Training Experiences: Harbour City, CITIC Pacific Limited, Dah Chong Hong, HKTDC…