Introduction
Be prepared for any crisis is an essential business skill in today’s rapid changing world.
This course is designed to provide you with the skills and knowledge necessary to effectively manage crises. You will learn how to identify the factors leading to potential crisis, communicate effectively with various stakeholders, resolve the crisis through mediation and compensation, and last but not least, learn from the crisis to mitigate the risk of recurrence.
Don’t wait until a crisis strikes, enrol in this course today and be prepared to stay proactive and resilient.
Learning Outcomes
Upon completion of this course, you will :
- Enhance your awareness to factors that could lead to a crisis
- Be able to proactively communicate with stakeholders
- Establish a suitable response plan and contain the damage of the crisis
- Develop a proactive approach to prevent future crisis
- Gain confidence in managing crises and leading teams during high-pressure situations
Course Outline
- What is Crisis?
- Awareness: Environment, Policy & Human Factors
- Reaction to Damage: Stakeholder Identification & Management, Communication
- Recovery: Mediation and Compensation
- Learn from the Crisis
Programme Fee
HK$380
Programme Trainer
Victor CHING
Victor CHING is a multi-discipline professional in Talent Development and Business Consultation, Psychological Services to Employees and Children and Families. He spent over 10 years as an in-house talent development professional. He was the head of talent development serving the Southern China Region for some years in an MNC, and was awarded the Excellent Staff in that international financial institute. Also, he helped a blue-chip property developer winning the Best Practice Award (Training & Development) during his service period. He has a wide-range of training interests in commercial field, including leadership, management, selling, staff motivation and engagement, wellbeing, interpersonal skills, conflict management, entrepreneurial / intrapreneurial, positive psychology, and mindfulness, etc.
Besides commercial services, Victor is also a private practice psychologist. He is now a visiting lecture in universities and also the agency supervisory of a master programme for training counselling psychologist.
Programme Duration
28 minutes divided into several learning sessions
Account Validity
Valid for 1 year
Format
Video Learning
Language
Cantonese with English and Chinese Subtitles
Certificate Award
A Certificate of Accomplishment will be awarded to participants who have completed the course