Introduction
This programme is designed to equip you with essential communication skills and strategies necessary to build mutual consensus, resolve conflicts, and achieve beneficial outcomes.
You will explore the art of effective communication, negotiation, and collaboration, which empower individuals to find common ground and foster productive relationships in diverse professional settings.
Join now to acquire these crucial skills to foster positive business relations and drive mutual success!
Learning Outcomes
Upon completion of this course, you will be able to:
- Apply fundamental elements of negotiation in project management
- Understand the BATNA negotiation framework
- Gain techniques for effective communication to reach a common goal
- Drive win-win situations to create positive outcomes
Course Outline
| 1. The Reason for Reaching Common Grounds |
| -What are the benefits of reaching common grounds and creating win-win situations? -Definition of “common ground” |
| 2. Fundamentals of Negotiation in Project Management |
| -Understanding the business reality -Components to consider for negotiation -Who are your stakeholders? |
| 3. Let’s Negotiate |
| -Define “Negotiation” -Negotiate with ease -BATNA -Define your stakes |
| 4. Communicate to Find Win-Win Outcomes |
| -Why “Cushions”? -Dos and Don’ts of using cushion statements -Communicate using cushion statements -Applications of using cushion statements -Examples |
| 5. Summary |
Programme Fee
HK$380
Programme Trainer
Kenny CHAN
Kenny CHAN has over 16 years of business development, marketing, media, education and management experience. He has been in leadership position for over 10 years leading teams of over 30 people. He specializes in communication, presentation, stress management and leadership with junior leaders, first time managers and millennials, understanding the needs and wants of their career and fitting them into corporate cultures.
Programme Duration
53 minutes divided into several learning sessions
Account Validity
Valid for 1 year
Format
Video Learning
Language
Cantonese with English and Chinese Subtitles
Certificate Award
A Certificate of Accomplishment will be awarded to participants who have completed the course